Field Service Technician

The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment maintenance.

The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements. They manage all onsite fitting, patch-up, maintenance, and test cases. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out.

Usually the field technician work in the given site by the client, engaged in fixing and sustaining the network, hardware, software, and other telecom and IT-related set-ups.

When it comes to the telecom field, they play an essential role in the telecom sector as well.

The service technician will provide on-site customer support, installation, programming, maintenance, and repairs to a wide range of telecom systems. It includes equipment, wiring, and to other related computers or devices at several assigned locations within the agreed work areas.

Field experts work with various telecom devices and hand tools for the assistance, installation, and repair telephone poles, headsets, and associated peripherals in different locations and varied work environments.

Network Infrastructure Architect

The primary task of a Network Infrastructure Architect is to design and set up computer networks, which includes Internet connections, intranets, local area networks (LANs), wide area networks (WANs), wireless LANs, and data communications networks, among others. The individual’s responsibility also includes ensuring that all the systems a company or an organization are operating optimally.

Architects analyze how existing and future networks will support their organization’s operations, besides also monitoring and organizing any projects related to networks. To optimize the technological abilities of an organization, they manage networks security and boost data transfers to make sure that all the systems are working to their fullest potential.

Primarily, network architects design efficient network infrastructures that satisfy the short-term as well as the long haul IT and commercial requirements of their organization or clients.

They should have excellent analytical and problem-solving skills. Architects need to have solid communications skills because they would interact with people from different departments within an organization. 

Computer Network Technician

A Computer Network Technician, also known as a Network Technician, manages the network system of an organization. The individual installs, operates, maintains, upgrades, and fixes computers and network equipment.

Computer network technicians maintain, resolve, and supervise the use of LANs and WANs, besides establishing and maintaining the internet, intranets, and extranets of an organization. It is their job to oversee and boost the connectivity and performance of the network. 

Technicians monitor the day-to-day operations of an organization's computer network. They also aid in installing hardware and software for all the systems.

Technicians need to interact with clients and their team members to develop and deploy new security strategies to make sure that all systems and data are secure. They formulate the best practices to meet the technological requirements of an organization.

Job Description
Technicians must possess the skills for installing operating systems, such as Windows, Unix or macOS, and network components. They need to be conversant with networking protocols, such as TCP/IP, DNS, FTP, and SMTP, among others.

Network Technicians must also assess PCs/ laptops, hardware and software of the network, servers, and other devices to identify potential issues. They also install, maintain, resolve, and examine network cabling. Technicians should be able to promptly troubleshoot issues to ensure that computers and network equipment are always up and working.  They should be conversant with network management and network ecosystem.

It is imperative that technicians keep themselves abreast of new network technologies so that they can suggest improv

Load Balancer Engineer

The F5 oversees, manages and coordinates network policy. They assist in the configuration and troubleshooting of F5 load balancers. The engineer must manage the load balancing network and application requirements. They collaborate and coordinate with internal support teams and give timely reports to the management.

It is the responsibility of the F5 Load Balancer Engineer to offer architecture/ engineering expertise for new implementations, cloud environment, integrations, and project designs. The professional has to take care of the enterprise Load Balancing strategy and also provide the technical support necessary for security compliance initiatives. The Load Balancer Engineer should examine, evaluate and install new technologies and solutions.

The F5 Load Balancer Engineer will have to create highly available and complex network solutions in both data centers and cloud environments. They must have in-depth knowledge about protocols, designs, and configuration of data center and other network infrastructure related to load balancing solutions. The professionals should play an active role in the mitigation plans and they must make sure they comply with security baselines and standards.

The engineer should manage and maintain procedures for telecommunication systems. They have to evaluate the need for any new reconfigurations and make suggestions for the implementation as and when required. It is their responsibility to take care of the daily administration of the load balancer environment. The professional must also look into network performance, resolve issues and deploy solutions.

MCITP Database Administrator

A Microsoft Certified IT Professional (MCITP) Database Administrator installs and maintains Microsoft SQL Server, multidimensional databases and user accounts as well as ensures database availability, recovery, and reporting. They create and execute server automation scripts and monitor and resolve SQL server activity. They further have input in the design and technical decision-making that are essential for successfully implementing technology projects. Administrators also deploy, build, design, optimize and operate various technologies.

Database Administrators monitor and maintain SQL Server DBMS. They create database solutions, configure databases and offer technical assistance for SQL Server databases. Administrators engage in data management tasks and optimize SQL Server performance.

Job Description

MCITP Database Administrator job role involves designing and developing logical data models, create physical databases and create data services by using Transact-SQL. They manage, monitor and optimize databases. Administrators also play an important role in the installation and configuration of SQL Server.

Database administrators have to maintain SQL Server instances and manage SQL Server security. Database Administrators monitor and resolve any issues related to SQL Server. They further assist in developing solutions relating to SQL Server instances and databases. They must also successfully implement high-availability database solutions.